NewsIntroducing GovScale: AI that rebuilds your town's website in minutes

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Platform

One platform for every service you offer

Start with a modern website and add the services your government runs as plugins. Every module shares one resident account, one staff dashboard, one audit log, and agents that work across all of them.

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Website Builder

A website your staff can update themselves

Describe the page you need and an agent builds it from accessible, government-ready layouts. Your team edits visually and publishes on approval.

  • Visual drag-and-drop editor with government-specific layouts
  • AI assistant drafts pages from a sentence, a PDF, or an old page
  • Approval workflows, scheduled publishing, and full revision history
  • Accessibility, reading level, and broken links checked before every publish

Built-in agent

Drafts pages, fixes accessibility, keeps content current

Home
Publish
A

Town of Ashford

Leaf pickup starts Monday, October 14. Bag leaves at the curb by 7 AM.

Welcome to Ashford

Ask Ashford anything, like “When is trash pickup?”

News

Road resurfacing begins on Route 9

Summer concert series returns to the park

Budget hearing moved to Oct 6

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Layouts

Layouts made for local government

Meeting calendars, staff directories, document libraries, and public notices come ready to use. Every layout works on phones, meets accessibility standards, and uses your colors.

Meetings & Events

4 variants

OCT
OCT
OCT

Notices

3 variants

Alert Banner

2 variants

Staff Directory

3 variants

PDF
PDF
PDF

Documents

3 variants

Maps

2 variants

FAQ

2 variants

98%

4.2k

36h

Stats

2 variants

Contact & Forms

4 variants

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Help Center & Docs

A help center residents can actually search

A searchable help center for residents and a handbook for staff. Agents write articles from your ordinances and policies, and flag them for review when the rules change.

  • A resident help center and a staff handbook, each with its own search
  • Articles drafted from your ordinances, policies, and the questions residents ask
  • Flagged for review when the rule behind an article changes
  • The resident assistant answers from the same articles and links to them

Built-in agent

Writes and updates articles from your policies

ashford.gov/help
Ashford Help Centerdog license⌘K

Permits & licenses / Dog license

Get a dog license

Written from Ordinance 2026-14 · approved by Dana Whitfield

Every dog over six months old needs a license from the Town Clerk. You can apply online in about five minutes.

  1. Upload a current rabies certificate
  2. Pay the $12 fee, or $8 if your dog is spayed or neutered
  3. Your tag arrives by mail within a week
Licenses renew every January. Late fees start March 1.

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311 & Service Requests

Every report reaches the right crew

Residents report potholes, missed pickups, and streetlights from any page. Requests are triaged, deduplicated, and routed to the right crew automatically.

  • Report from any page, by text, or through the resident assistant
  • Duplicates merged by location so crews get one clean work order
  • Residents get updates automatically when status changes

Built-in agent

Triages, deduplicates, routes, and replies

311 inbox · today

First response · 38s avg

122

  • Pothole · Route 9 near Oak Ave

    Public Works · WO-1187 · 12 reports

    Merged

  • Streetlight out · 40 Birch Ln

    Utilities · 1 report

    New

  • Graffiti · Library underpass

    Parks & Rec · 2 reports

    In progress

  • Missed recycling · 214 Maple St

    Sanitation · 1 report

    Resolved

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Billing & Payments

Bills, fees, and fines in one checkout

Water bills, permit fees, and parking tickets paid online in one checkout. Autopay, reminders, and reconciliation handled for your finance office.

  • Utilities, permits, parking, and tax payments on one resident account
  • Cards, ACH, and digital wallets with autopay and reminders
  • Daily reconciliation exports for your finance office

Built-in agent

Answers bill questions, flags anomalies, reconciles

Water & Sewer

Account 004-2231 · Q3 2026

Due Oct 15

  • Water usage · 14,200 gal

    $96.40

  • Sewer

    $71.80

  • Stormwater fee

    $16.00

Total

$184.20

Payment received · $184.20

Autopay enabled

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Meetings & Agendas

Agendas and minutes without the late nights

Publish agendas and packets, stream meetings, and post searchable minutes. Summaries are drafted automatically for the clerk to review.

  • Build agendas and packets, then publish them to your site in one step
  • Livestream and archive recordings, indexed by agenda item
  • Draft minutes and plain-language summaries for the clerk to review

Built-in agent

Drafts minutes and plain-language summaries

2:14:05

Council · Sept 22, 2026 · Agenda

  • 4.1

    Approval of Sept 8 minutes

    Consent · Passed

  • 5.1

    Public hearing · Zoning variance, 88 Elm St

    Hearing · Continued

  • 6.2

    FY27 road resurfacing contract

    Vote · Passed 5–2

  • 7.1

    Parks master plan update

    Discussion · —

Summary

Clerk review

The council approved a $2.1M contract to resurface 6 miles of road next spring, starting with Route 9. The Elm St zoning hearing continues on Oct 6 after residents asked for a traffic study.

Grade 7 reading level · EN / ES

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Emergency Alerts

Send one alert to every channel

Send a boil-water notice or road closure once and it reaches text, email, voice, social, and a banner across your site at the same moment.

  • Text, email, voice, social, and a site-wide banner from one composer
  • Target by zone, street, or subscriber list
  • Translated into your community's languages before it goes out

Built-in agent

Translates and formats alerts for every channel

Emergency · Boil water

Zones B, C

Boil water before drinking or cooking until further notice. A water main break on Route 9 may have affected water quality. Bottled water is available at the Community Center until 8 PM.

EnglishEspañolTiếng Việt

Delivery · sent 9:32 AM

Sending

  • Text

    8,412

  • Email

    6,030

  • Voice

    1,188

  • Site banner

    Live

  • Social

    3 accounts

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Public Records & FOIA

Records requests answered on time

Accept records requests, track statutory deadlines, and gather responsive documents with suggested redactions for staff to confirm.

  • Online intake with statutory deadlines tracked automatically
  • Responsive documents gathered from across your departments
  • Suggested redactions that staff confirm before anything is released

Built-in agent

Finds documents and suggests redactions

PRR-2026-0418

Due in 3 business days

Police incident reports, Elm St, August 2026

Day 8 of 10

IR-26-0812.pdf · 1 of 12

Officer responded to a noise complaint at at 11:42 PM. The caller, , reported a gathering in the rear yard. A juvenile, , was released to a guardian.

Suggested redactions

  • Social Security number

    ×2

  • Minor's name

    ×1

  • Home address

    ×3
Confirm 6 redactions

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Social Media

Share news where residents already are

Turn a news post or meeting summary into social updates, schedule them across accounts, and archive every post for records retention.

  • Turn published pages and meeting summaries into ready-to-post updates
  • Schedule across accounts from the same dashboard as your website
  • Every post archived for records retention

Built-in agent

Drafts posts from your published content

Source · Council summary, Sept 22

Town of Ashford

Facebook

Road work is coming to Route 9! Council approved resurfacing 6 miles of town roads next spring. 🚧

Scheduled · Today · 5:00 PM

Town of Ashford

Nextdoor

Neighbors near Elm St: the zoning hearing continues Oct 6. Here's how to comment.

Scheduled · Today · 5:05 PM

Town of Ashford

Instagram

Your council this week, in 30 seconds. 🎥

Scheduled · Tomorrow · 9:00 AM

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Asset Management

From report to repair in one record

Track parks, fleet, and facilities. 311 requests become work orders and crews close them out from the field.

  • Parks, fleet, facilities, and infrastructure tracked with condition ratings
  • 311 reports become work orders crews close out from the field
  • Condition trends that feed straight into capital planning

Built-in agent

Turns reports into prioritized work orders

WO-1187

Crew 3

Pothole repair · Route 9 near Oak Ave

From 12 × 311 reports

  • Cut and patch 3 × 4 ft section

  • Photo before and after

  • Reply to 12 reporters

Assets · condition

  • Riverside Park playground

  • Truck 14 · Plow

  • Library HVAC

  • Route 9 culvert

Route 9 culvert rated 1/5. Suggested for the FY27 capital plan.

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Request Access

Bring GovScale to your town

We're partnering with a small group of local governments, starting here in New Jersey. Tell the assistant about yours and it will put together your application, with a preview of your new site.

Prefer email? hello@govscale.ai

GovScale Assistant

Hi! I help local governments see what GovScale could do for them. Which town, city, or county are you with?
GovScale

The AI-native platform for local government. Websites, 311, billing, meetings, alerts, and records on one platform, with agents that multiply your staff and answer to them.

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